Privacy Policy

1. Our Commitment to Your Privacy

Main Street Pharmacy is committed to protecting the privacy and security of your health information. We are required by law to maintain the privacy of protected health information (PHI) and to provide you with this notice of our legal duties and privacy practices.

2. HIPAA Notice of Privacy Practices

We are required to follow the terms of the Health Insurance Portability and Accountability Act (HIPAA). This means we may use and disclose your PHI for treatment, payment, and healthcare operations without obtaining your prior written authorization.

• Treatment: Filling prescriptions, coordinating care with your providers.
• Payment: Billing your insurance, processing copays.
• Operations: Quality improvement, staff training, compliance activities.

3. Your Rights

You have the right to:

• Request access to your health records
• Request corrections to inaccurate information
• Request restrictions on how we use your information
• Receive an accounting of disclosures of your PHI
• Receive a paper copy of this notice upon request
• File a complaint if you believe your privacy rights have been violated

4. Information We Collect (Website)

When you use our website, we may collect limited information including your name, contact details, and prescription information you voluntarily submit through our online forms. This information is used solely to process your pharmacy requests and is transmitted using industry-standard encryption.

5. Information Security

We implement administrative, physical, and technical safeguards to protect your PHI. Our website uses SSL/TLS encryption for all data transmission. Staff with access to PHI are trained on HIPAA requirements and bound by confidentiality agreements.

6. Contact Us

If you have questions about this privacy policy or your rights, please contact our Privacy Officer:

You may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights at www.hhs.gov/ocr or by calling 1-800-368-1019.